Terms of Service

These Terms of Service (the "Terms") govern all use of the SveaSMS platform (the "Service"), operated by Global Trade Rhino LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA (the "Company", "we"). By registering an account, signing in or otherwise using the Service, the customer ("you") enters into a binding agreement with the Company and irrevocably accepts all provisions hereof, including every referenced policy.

Acceptance of these Terms upon registration

By registering and creating an account on the platform, you expressly, knowingly and irrevocably accept these Terms of Service together with every associated policy, each of which is incorporated herein by reference and forms an integral part of the agreement between you and the Company, including without limitation the Privacy Policy, the Payment Terms, the Refund Policy, the Acceptable Use Policy, the Sender ID Policy, the Anti-Spam Policy, the Complaints Policy, the Data Processing Agreement and the Master Services Agreement. Your continued access to or use of the Service, including any deposit, any message submitted for transmission, any number rental and any use of the API, constitutes a renewed and continuing acceptance of the Terms and policies in force from time to time. You may not assert at a later stage that you were unaware of, did not read or did not accept these Terms; the account registration record constitutes conclusive evidence of your acceptance. If you do not accept the Terms in their entirety you must refrain from registering and must cease all use of the Service immediately.

Where required, references to refunds are governed exclusively by the Refund Policy: payments made in cryptocurrency are final and non-refundable under all circumstances, consumed balance is never refundable, and any application relating to a card top-up must be submitted in writing to sales@sveasms.com. Ordinary support matters remain at support@sveasms.com.

1. Nature of the Service

The Company provides a technical platform for the transmission of short messages (SMS) and related administrative tools. The Company acts exclusively as a technical intermediary. We do not review, pre-approve or take responsibility for the content of customer messages. The Customer is the sole sender in the legal sense and solely responsible towards recipients, operators and third parties. The Customer is solely responsible for obtaining valid consent or another legal basis for every send under GDPR and applicable local law, and for meeting the Customer's own obligations as data controller towards the Customer's recipients. The Company provides only a technical service and is not the data controller for the Customer's recipients.

2. Eligibility

The Customer represents that they are at least 18, have full legal capacity, are not subject to sanctions from OFAC, the EU, the UN or equivalent, and that their use does not violate the laws of their jurisdiction. The Company may at any time require verification of identity, payment method or source of funds.

3. Account and security

The Customer is fully responsible for all activity under their account, including unauthorised access resulting from inadequate protection of credentials. We are not liable for damages arising from loss, sharing or negligent handling of passwords, 2FA tokens or API keys.

4. Customer undertakings and prohibited use

The Customer undertakes to comply with the Acceptable Use Policy, Anti-Spam Policy, Sender ID Rules and all applicable law, including but not limited to consumer, data protection, telecom, sanctions and marketing law in the recipient's country. Without limitation, the following is strictly prohibited: (a) impersonation of a bank, insurer or other trusted entity; (b) phishing, smishing, fraud, threats, extortion, harassment; (c) sending without a valid legal basis; (d) mass sending to numbers collected in violation of law; (e) use in breach of sanctions. Breach results in immediate suspension and forfeiture of all balance under the Refund Policy.

5. Charging, balance and pricing

The Service is prepaid. The Customer credits their balance in advance and the Company charges per segment sent, recipient and add-on according to the price list in force from time to time. Prices may change on thirty (30) days' notice. Balance already consumed is never refunded. See the Refund Policy.

6. Sanctions, AML and abuse

The Company may, immediately, without notice and without liability, suspend or terminate an account and hold balance upon suspicion of money laundering, fraud, sanctions violation or organised abuse. Action is taken internally under this agreement. Customer data is treated as confidential and is not shared with other companies or outside parties.

7. Intellectual property

All rights in and to the Service, source code, design, trademarks, documentation and API are the property of the Company or its licensors. The Customer receives only a non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

8. Limitation of liability

To the fullest extent permitted by law, the Company's aggregate liability under this agreement, on any legal basis (contract, tort, strict liability or otherwise), is limited to the amount actually paid by the Customer to the Company during the three (3) months immediately preceding the event giving rise to liability. The Company is never liable for indirect, incidental, special or consequential damages, lost profits, goodwill, data loss, lost business opportunity or reputational harm. The Service is provided "as is" without warranties of any kind.

9. Indemnification

The Customer shall indemnify and hold harmless the Company, its directors, employees, agents, licensors, partners and subcontractors from any and all claims, losses, liabilities, fines, penalties and costs (including reasonable attorney fees) arising from (a) the Customer's messages or use of the Service, (b) the Customer's breach of these Terms, (c) the Customer's violation of third-party rights or applicable law.

10. Force majeure

The Company is not liable for any deficiency or delay caused by circumstances beyond our control, including but not limited to operator failure, internet outage, changes in law, sanctions, cyber attack, labour dispute, natural disaster, war, riot or pandemic.

11. Termination

The Company may, at any time, with or without cause, terminate or suspend the account. The Customer may stop using the Service at any time. Termination does not entitle the Customer to a refund of deposited balance beyond what is expressly set out in the Refund Policy. Deposits made in cryptocurrency are final in all circumstances and are never refunded; only deposits made by debit or credit card may be considered in exceptional cases. The platform offers no self-service refund facility — all applications are made in writing to sales@sveasms.com.

12. Amendments

The Company may unilaterally update the Terms at any time. The updated version is published here and applies from the date of publication to all continued use.

13. Governing law, arbitration and class-action waiver

The Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. Disputes are finally settled by binding arbitration under the AAA rules, seated in Sheridan, Wyoming, before one (1) arbitrator, in English. The Customer irrevocably waives the right to class actions and collective arbitration. The UN Convention on Contracts for the International Sale of Goods (CISG) does not apply.

14. Severability

If any provision of the Terms is invalid or unenforceable, the remaining provisions shall remain in full force, and the invalid provision shall be construed so as to achieve, as closely as possible, the parties' intended economic purpose.

Operator: Global Trade Rhino LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.