Payment Terms
Updated: 2026-07-01
These payment terms supplement the Terms of Service and Refund Policy of SveaSMS, operated by Global Trade Rhino LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA.
1. Prepaid model
The Service is prepaid. The Customer credits balance in advance. Charging occurs automatically per SMS segment sent, recipient and add-on according to the price list in force. Balance never expires but is personal and non-transferable.
2. Payment methods
Available methods include card payment via third-party processors and cryptocurrency via external processors. The Company may at any time, without notice, disable a method. The Customer's jurisdiction, bank or crypto exchange limits may affect availability and are not the Company's responsibility.
3. Crypto deposits
Crypto deposits are credited in the amount actually converted to the Company's base currency by the payment processor, net of network fees, gas fees and processor fees. The Customer bears all FX risk. Wrong network, wrong wallet or falling below the minimum amount results in a loss for which the Company is not liable.
3.1 Deposit administrative fee
Each approved deposit is subject to a flat administrative handling fee of USD 5, deducted before the amount is credited to the Customer's balance. The fee covers processing, conversion and reconciliation costs and is non-refundable.
4. Taxes
Prices are exclusive of applicable taxes, VAT, GST, excise or the like. The Customer is responsible for declaring and paying such taxes in their jurisdiction.
5. Chargebacks
A chargeback initiated without first exhausting the internal complaints procedure under the separate Complaints Policy constitutes material breach. Consequences: immediate suspension, forfeiture of all balance, administrative fee of USD 250 per dispute opened, reimbursement of the Company's actual legal costs and our right to refer the matter to collection.
6. Fraud, AML and sanctions screening
All deposits are machine-screened. Suspicious deposits may be held or returned without notice. The Company is not liable for any resulting loss or delay. Deposits from sanctioned addresses are never credited.
7. Price changes
Prices may change on thirty (30) days' notice by publication on the platform. The Customer accepts that market prices fluctuate and that changes may take effect for future sends.
8. Receipts and bookkeeping
Confirmations are sent by email and available in the Customer's dashboard. The Customer must verify correctness within fourteen (14) days; thereafter the transaction is deemed approved.
9. Refunds
Refunds are granted only in the cases expressly set out in the Refund Policy, and in every case require that the original deposit was made by debit or credit card. Deposits made in cryptocurrency are final and are never refunded under any circumstance, as such transactions are irreversible, settled on public chains outside the Company's control and carry no chargeback mechanism.
The platform provides no self-service refund facility in the signed-in environment. All applications must be submitted in writing to sales@sveasms.com from the account's registered e-mail address within fourteen (14) calendar days of the event relied upon. Requests sent through any other channel are not registered and produce no legal effect.